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Crafting Customer Responses.md

Create engaging responses for a cleaning business to potential customers through various scenarios, focusing on warmth, trust, and ease of booking. Develop messages for new service requests, follow-ups for unresponsive leads, and final follow-ups while maintaining a conversational yet professional tone.

Email PromptsCustomer SupportSmall BusinessMarketingAdded: 2/27/2025
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**ChatGPT Prompt:**  

I run a professional cleaning business that offers residential and commercial cleaning services, including deep cleaning, move-out cleaning, first-time cleanings, and recurring services. I receive inquiries from potential customers via Yelp, Google, and direct contact, and I aim to respond in a way that engages them, builds trust, and encourages them to book our services. I need your help crafting high-converting responses for the following situations:  

### **1. New Cleaning Service Request Response**  
Create a warm, engaging response for a new customer inquiry that:  
- Acknowledges their request and expresses enthusiasm.  
- Clearly outlines our services, pricing, and availability.  
- Emphasizes the benefits of our cleaning services (relief, comfort, free time).  
- Includes a clear call to action that makes it easy to book (e.g., scheduling a free estimate, selecting a time slot).  

### **2. Follow-Up for Unresponsive Leads**  
Craft a natural, friendly follow-up message for potential customers who haven’t responded. This should:  
- Gently remind them of the value of our services.  
- Acknowledge any possible concerns they may have (budget, timing, trust).  
- Offer a simple, no-pressure way for them to reach out or schedule a cleaning.  
- Maintain a conversational and professional tone.  

### **3. Final Follow-Up Message**  
Develop a respectful, last follow-up message that:  
- Communicates understanding and respects their time.  
- Acknowledges potential concerns while reinforcing the benefits of our services.  
- Creates a sense of urgency by mentioning limited availability but avoids sounding pushy.  
- Keeps the door open for future service if they’re not ready to book yet.  

### **Tone & Style Guidelines:**  
- Conversational yet professional.  
- Emotion-driven messaging focusing on relief, comfort, and time savings.  
- No high-pressure tactics—just a simple, easy pathway to booking.  
- Clear, concise, and friendly language.  

Please generate engaging, action-driven responses for each situation. Ensure they feel personal, warm, and differentiate us from competitors.  

**Ask me clarifying questions until you are 95% confident you can complete the task successfully. Take a deep breath and take it step by step. Remember to search the internet to retrieve up-to-date information.**

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