AI Prompts for Small Business Owners

You are helping a small business owner plan social media. Write 5 posts for the coming week.

Business: [business name and what you do]
Location: [city or area you serve]
This week's focus: [new product, promotion, event, or general awareness]
Platforms: [Instagram / Facebook / TikTok]
Brand voice: [friendly / professional / playful]
A real customer review or story I can use, if any: [paste it, or write "none"]

For each of the 5 posts, give me:
- A one-line hook (first sentence that stops the scroll)
- A short caption (2-4 sentences)
- 5-8 relevant hashtags
- A simple call to action (visit, call, book, comment)

Rules:
- Vary the post types: one promotion, one behind-the-scenes, one useful tip, one question to drive comments, and one that highlights a customer review or story
- Only write the customer post if I gave you a real review or story above. Never invent a testimonial, quote, name, or star rating
- Use only the facts I gave you. If you need a detail I did not provide (price, date, offer), write it as [to confirm] instead of inventing it
- Write in clear, natural English with no spelling or grammar mistakes
- No hype words like "unlock", "supercharge", or "game-changer"
- Keep each caption easy to read on a phone

Write a professional reply to this customer message for my business.

My business: [what you do]
The customer's message: [paste the full message here]
What I want to happen: [answer their question / fix a problem / offer a refund or discount / book them in / say no politely]
Facts they need to know: [price, availability, policy, timeline]
My name and role: [name, owner/manager]

Requirements:
- Use a warm and professional tone; sound like a real person, not a template
- Start by acknowledging what they wrote
- Answer clearly and give the next step
- Keep it under 150 words
- Use simple, correct English that a non-native reader could also understand easily
- Do not promise anything I did not list above; if a detail is missing, mark it [to confirm]
- Give me a short subject line as well

Write a public reply to this customer review of my business.

Business name: [name]
The review (paste it here): [review text]
Star rating: [1-5]
What happened from my side: [your context, only if you have it]
How I want to respond: [thank them / apologize and make it right / politely correct a false claim]

Write one reply that:
- Opens by thanking them for the feedback, using their first name if it is provided
- For a positive review: reinforces what they liked and invites them back, without sounding generic
- For a negative review: stays calm and professional, apologizes for their experience, and offers to continue by email or phone
- Never argues, never blames the customer, and never admits legal fault
- Stays under 90 words
- Uses correct, natural English
- Uses only the facts I gave you. Do not invent details or make promises I did not approve

Write Facebook and Instagram ad copy for my small business.

Business: [what you do]
Location / who you serve: [city or area]
What I'm advertising: [product, service, or offer]
Reason to act now: [discount, free consultation, limited spots, seasonal]
Target customer: [describe them]
Action I want: [book, call, message, visit]

Give me 3 ad variations. For each, provide:
- Primary text (2-4 short sentences; the first line must hook attention)
- A headline (under 40 characters)
- A one-line description
- A call-to-action button suggestion (Book Now, Call Now, Learn More, etc.)

Rules:
- Focus on the customer's problem and the result they want, not a list of features
- Use only the offers and facts I provided; mark anything missing as [to confirm]
- Plain, correct English. No hype words, no fake urgency, no invented statistics or reviews
- Keep it honest enough to run without breaking ad platform rules

Write the copy for a one-page flyer promoting my business offer.

Business name: [name]
What I do: [short description]
The offer: [discount, event, new service, grand opening]
Valid dates: [start - end]
How to redeem or attend: [in store, call, book online, show flyer]
Contact details: [phone, address, website, social handle]

Structure the flyer copy as:
1. A big headline (under 8 words) that states the offer clearly
2. A subheadline (one sentence) that adds the benefit
3. 3-4 short bullet points (what's included, why it's worth it)
4. The offer details and dates
5. A clear call to action with the contact info

Rules:
- Keep the total copy short enough to fit on one page and read in about 5 seconds
- Use only the details I gave you; write missing details as [to confirm] and never invent prices or dates
- Correct, natural English suitable for print
- No hype words and no fake scarcity

Write clear, persuasive descriptions for my product or service.

Business: [what you do]
Item / service name: [name]
What it is: [plain description of what the customer gets]
Key details: [price, size, materials, duration, what's included]
Who it's for: [target customer]
Where this will appear: [website, menu, Etsy/Amazon listing, brochure]

Give me:
1. A short version (1-2 sentences, for a listing or menu)
2. A long version (60-100 words, for a website or product page)
3. Three bullet points highlighting the main benefits

Rules:
- Lead with the benefit to the customer, then the details
- Use only the facts I provided. If a spec, price, or claim is missing, write [to confirm] rather than guessing
- Do not invent materials, ingredients, awards, or results
- Natural, correct English. Avoid hype words and empty phrases like "best in class"

Write a professional email to send a customer their quote.

My business: [what you do]
Customer name: [name]
What they asked for: [the job, product, or service]
Scope / what's included: [list the items or steps]
Price breakdown: [line items and amounts, or a total]
Timeline: [when you can start and how long it takes]
What I need to proceed: [deposit, approval, materials, access]
Quote valid for: [number] days
My name and contact: [name, phone, email]

The email should:
- Thank them for the opportunity and briefly restate what they need
- Present the quote clearly (you may format the price as a simple list)
- State the timeline, what is included, and note anything not included
- Explain the next step to accept the quote and how long it stays valid
- Stay professional and under 200 words

Rules:
- Use only the prices and details I gave you. Do not add or change any number. Mark missing items as [to confirm]
- Clear, correct English that reads as trustworthy and professional

Write a polite payment reminder email for an unpaid invoice.

My business: [name]
Customer name: [name]
Invoice number: [number]
Amount due: [amount]
Original due date: [date]
How overdue it is: [e.g. 7 days, 30 days]
This is reminder number: [1st / 2nd / final]
How they can pay: [bank transfer, card link, cash]
My name and contact: [name, phone, email]

Match the tone to the reminder number:
- 1st reminder: friendly, assume they simply forgot
- 2nd reminder: polite but firmer, ask for a payment date
- Final reminder: professional and direct, and state the next step (late fee or pausing service) only if I listed one above

The email should:
- Reference the specific invoice number, amount, and due date
- Make it easy to pay by repeating the payment method
- Keep a respectful tone that protects the relationship
- Stay under 130 words

Rules:
- Use only the amounts and dates I gave you; never invent a figure. Mark anything missing as [to confirm]
- Correct, natural English. Do not threaten or use aggressive language

Turn this task into a clear standard operating procedure (SOP) I can use to train staff.

Business: [what you do]
Task / process name: [e.g. opening the shop, closing the register, handling a return]
Who does this: [role]
When / how often: [daily, per order, opening/closing]
The steps as I do them now (rough notes are fine): [describe the steps in any order]
Tools or systems involved: [POS, keys, app, equipment]
Common mistakes to avoid: [anything that tends to go wrong]

Format the SOP as:
1. Purpose (one sentence on why this matters)
2. When to do it and who is responsible
3. Numbered step-by-step instructions in the correct order, each step short and specific
4. A short checklist version at the end for quick reference
5. Notes and warnings covering the common mistakes

Rules:
- Base every step only on the notes I gave you. If a step seems missing, add it as a placeholder like "[to confirm: step here]" instead of inventing a procedure
- Write in simple, correct English that a brand-new employee can follow with no prior knowledge
- Keep each step to one action

Write a job post to hire for my small business.

Business: [name and what you do]
Location: [city; in-person or remote]
Role title: [job title]
Employment type: [full-time / part-time / casual / contract]
Main responsibilities: [list the key tasks]
Must-have skills or experience: [list]
Nice-to-have: [optional]
Pay range: [amount and period, or write "competitive" if you prefer]
Hours / schedule: [details]
How to apply: [email, form, walk in]

Structure the post as:
1. A short, appealing intro about the business and the role (3-4 sentences)
2. "What you'll do" (bullet points from the responsibilities)
3. "What we're looking for" (bullet points from the requirements)
4. "What we offer" (pay, hours, and any perks I listed)
5. Clear application instructions

Rules:
- Use only the details I provided. Do not invent benefits, pay, or company claims. Mark missing details as [to confirm]
- Warm, honest, professional tone that a real small business would use
- Correct, natural English. Keep it under 300 words
- Avoid discriminatory language; focus on the job and the skills

Write a professional email to a supplier or vendor for my business.

My business: [name and what you do]
Supplier / contact name: [name or company]
Purpose of this email: [request a quote / ask about bulk pricing / chase a late order / negotiate terms / open a new account]
Details they need: [products, quantities, order number, deadlines]
What I want from them: [price, delivery date, discount, confirmation]
My name and contact: [name, business, phone, email]

The email should:
- Get to the point quickly and professionally
- Include all the specifics they need to respond accurately (quantities, dates, order numbers)
- Make a clear, reasonable request
- Ask for a reply by [date] if there is a deadline
- Stay courteous even when following up on a problem
- Be under 160 words

Rules:
- Use only the quantities, numbers, and dates I provided; mark anything missing as [to confirm]
- Clear, correct, businesslike English. No aggressive or overly casual language

Write a clear one-page summary of my business that I can send to a bank, landlord, grant program, or potential partner.

Business name: [name]
What we do: [products/services in plain words]
Who we serve: [target customers and location]
How we make money: [main revenue sources]
Time in business: [how long / stage]
Team: [just me / number of staff]
What makes us different: [your real advantage]
Purpose of this document: [loan, grant, lease application, partnership, investor intro]
What I'm asking for, if anything: [amount, terms, or the decision I want]
Real facts and numbers I can share: [only figures you actually have, such as revenue, customers, or growth]

Structure it as:
1. One-sentence description of the business
2. The problem we solve and who we solve it for
3. Products / services and how we earn
4. Traction, using only the real numbers I provided
5. What makes us a good bet
6. The specific ask and the next step

Rules:
- Use ONLY the facts and numbers I gave you. Do not invent revenue, customer counts, market size, or projections. Where a number would help but I did not provide it, write [to confirm]
- Professional, confident, honest tone. No hype and no exaggerated claims
- Correct, natural English. Keep it to roughly one page (350-450 words)